Privacy Policy
1. Introduction
Welcome to NK Fridge Repair. Your privacy is critically important to us. This policy explains how we handle your personal information when you use our services across Western and South Mumbai. We are committed to being transparent and keeping your data safe while providing top-tier appliance maintenance.
2. Information Collection
To provide efficient repair services, we collect the following information:
- Full Name
- Contact Phone Number
- Service Address in Mumbai
- Fridge Brand & Model
- Year of Manufacture (if known)
- Description of the Fault
3. How We Use Information
We keep it simple. Here’s how we use your data:
- 01 Scheduling: To book your service appointment and send a technician to your doorstep.
- 02 Communication: To provide updates via SMS or WhatsApp regarding your repair status.
- 03 Billing: To generate accurate invoices for the parts and labor provided.
- 04 Quality Control: To follow up on our service quality and ensure your fridge is working perfectly.
4. Data Security
We take your security seriously. Your information is stored on secure servers and is only accessible by authorized staff who need it to complete your repair. We use industry-standard encryption to protect your phone numbers and addresses from unauthorized access. We never sell your personal data to third parties.
6. Contact Information
If you have any questions about this Privacy Policy or how your data is being handled, please reach out to our Mumbai headquarters:
+91 98XXX XXXXX
privacy@nkfridgerepair.com
Mon - Sun: 8:00 AM - 9:00 PM
By using our services, you agree to the terms outlined in this Privacy Policy. We reserve the right to update this policy as needed to reflect changes in our service or local regulations.